WTF Chevel Blanc?!?!
Happy Monday! I had a client book Cheval Blanc-Paris via the Virtuoso website on Friday. I reached out to her her then to ask if there was anything else and she said... I'm stalling with her right now, but any thoughts on anything I can do?
" Hello Jacob,
Can you actually cancel these?
I am booking directly through the hotel as they are offering a bit of a discount on the rates." May move this to a Partner Review Shortly.
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So it turns out, Cheval Blanc was not to blame on this one. The person that booked it via Virtuoso.com was another virtuoso agent who just wasn't very smart (or very nice, for that matter) She was trying to sort've play both sides of things and had no idea what she was doing.