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United Travel Credits

I have a family of 10 that are supposed to travel to Jamaica in May. I issued their tickets in Feb.

They are thinking of changing dates to next May, but UA rules say they need to begin travel by Feb of next year, which is one year from date of issue. Have you ever had a circumstance where UA will allow for travel to begin later?

Thanks

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You're lucky not to get a debit---it should be based on the original purchase date. These things change, so I would check with the airline.

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