Delta - residual??
Anyone know if Delta allows for us to issue an MCO for residual when doing an exchange with a lower fare? I can't find anything in the rules that clarifies this. I can manipulate the fare/class of service to be almost the same as the value of their original tickets, but the lowest fare is $648.51 pp less. I'd really rather just skip the MCO process...
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Well crap - was hoping for a no! :) Thanks for the answer.