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Insurance Confuses Me

I have clients who have an Annual Allianz policy for 2024 through April, but they have trips booked for July 2025. I called Allianz to see if they are covered by the 2024 policy and was told No, then the person put me on hold and came back and told me yes they were covered. I was skeptical, so I called back and talked to someone else who said no they are not covered.


This is confusing so I emailed our rep and haven't heard back, so I thought if someone has had this experience you could share.

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You should be able to book an annual plan that starts at a later date, though I think I remember that you can only book within 30 days of the start date.

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